Building an AI that understands financial stress—and responds with genuine empathy. Dave's AI doesn't just answer questions; it helps members build lasting financial health.
-57%
Support Volume
93
CSAT Score
10M+
Members Served
Dave
Your money ally
Dave's mission is helping everyday people avoid overdrafts and build financial health. But as membership exploded to 10 million, their support team couldn't scale fast enough. Members asking about overdrafts were waiting 6+ minutes for a response. Financial stress doesn't wait—and neither should their members. They needed AI that could understand financial anxiety and respond with genuine empathy.
6.5 min
Average response time
10M+
Members needing support
78/100
Member satisfaction score
Experience how Dave's AI handles real member scenarios with empathy and precision
Select Scenario
Overdraft Concern
Sentiment: Concerned
ExtraCash Request
Sentiment: Stressed
Budget Help
Sentiment: Frustrated
Why is my balance so low? I thought I had more money.
How AI coaching builds lasting financial wellness
Week 1
Saved
$0
Confidence
Started tracking spending
Week 2
Saved
$48
Confidence
Cancelled 2 unused subscriptions
Week 4
Saved
$127
Confidence
Set up auto-savings
Week 8
Saved
$312
Confidence
Built $200 emergency fund
Week 12
Saved
$523
Confidence
Reduced ExtraCash usage 80%
Conversations Handled
Before
Human Only
After
94% AI
First Response Time
Before
6.5 min
After
< 3 sec
Member Satisfaction
Before
78/100
After
93/100
Issue Resolution
Before
4.4 min
After
55 sec
"Our members don't just need answers—they need empathy. AGIX built an AI that understands financial stress and responds with genuine care. Support tickets are down, but more importantly, our members feel heard."
Sarah Rodriguez
VP of Member Experience, Dave
We help neobanks build AI that understands financial anxiety and knows how to help.
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