Neobanking
Conversational AI

Dave

Building an AI that understands financial stress—and responds with genuine empathy. Dave's AI doesn't just answer questions; it helps members build lasting financial health.

-57%

Support Volume

93

CSAT Score

10M+

Members Served

Dave

Your money ally

I need some extra cash until payday. Can you help?
Based on your income pattern, you're eligible for up to $250 in ExtraCash right now. It takes about 8 minutes to arrive.
The Challenge

10 Million Members, Not Enough Humans

Dave's mission is helping everyday people avoid overdrafts and build financial health. But as membership exploded to 10 million, their support team couldn't scale fast enough. Members asking about overdrafts were waiting 6+ minutes for a response. Financial stress doesn't wait—and neither should their members. They needed AI that could understand financial anxiety and respond with genuine empathy.

6.5 min

Average response time

10M+

Members needing support

78/100

Member satisfaction score

Live Demo

Conversation Theater

Experience how Dave's AI handles real member scenarios with empathy and precision

Select Scenario

Overdraft Concern

Sentiment: Concerned

ExtraCash Request

Sentiment: Stressed

Budget Help

Sentiment: Frustrated

Dave AI Assistant
Online
9:41
100%

Why is my balance so low? I thought I had more money.

Type a message...
Member Journey

Financial Health Transformation

How AI coaching builds lasting financial wellness

Week 1

Saved

$0

Confidence

Started tracking spending

Week 2

Saved

$48

Confidence

Cancelled 2 unused subscriptions

Week 4

Saved

$127

Confidence

Set up auto-savings

Week 8

Saved

$312

Confidence

Built $200 emergency fund

Week 12

Saved

$523

Confidence

Reduced ExtraCash usage 80%

Impact Metrics

Support Transformation

Conversations Handled

Before

Human Only

After

94% AI

New capability

First Response Time

Before

6.5 min

After

< 3 sec

99% faster

Member Satisfaction

Before

78/100

After

93/100

+19%

Issue Resolution

Before

4.4 min

After

55 sec

79% faster
"Our members don't just need answers—they need empathy. AGIX built an AI that understands financial stress and responds with genuine care. Support tickets are down, but more importantly, our members feel heard."
SR

Sarah Rodriguez

VP of Member Experience, Dave

Building Empathetic Fintech AI?

We help neobanks build AI that understands financial anxiety and knows how to help.

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