Agix Technologies logoAgix Technologies
InboundOutboundMultilingualCRM-ConnectedProduction-Grade

AI That Answers,
Books & Converts
Every Call.

AI voice agents that handle inbound calls, run outbound campaigns, book appointments, qualify leads, and resolve customer issues with natural, human-like conversations.

62%
Calls Resolved Without Humans
<1s
Answer Time, Every Call
40+
Languages Supported
8 wks
Typical Time to Production
Direct Answer

What are AI Voice Agents?

AI voice agents are LLM-powered systems that hold natural phone conversations, understand context and intent, access live business data, and take real actions such as booking appointments, qualifying leads, updating CRMs, and resolving customer issues.

Unlike legacy IVR trees that force callers through rigid menus, Agix Technologies voice agents use conversational AI to listen, reason, and respond in real time. They can manage the full call lifecycle from greeting and qualification to resolution or a context-rich warm handoff.

“Your best phone rep; available 24/7, never on hold, fluent in 40 languages, and closing every call with a CRM update.”

S
Santosh Singh
Founder & CEO, Agix Technologies
AI Voice Agent Capabilities
Natural Speech
Human-paced conversational voice AI with sub-200ms response latency.
LLM
Appointment Booking
Checks availability and books directly in your calendar during the call.
Real-Time
Lead Qualification
Scores and routes inbound leads based on budget, fit, and intent.
Outbound
40+ Languages
Switches languages during a call based on caller preference.
Multilingual
Market Data & Impact

The Numbers Behind Voice AI Adoption

$47B
Market by 2030
MarketsandMarkets
75%
of Calls Automatable
Gartner 2024
$11
Saved Per Call vs. Human
McKinsey Research
34%
Higher Conversion Rate
vs. web form leads
Agix Technologies as Your Provider

Agix Technologies Designs, Builds & Deploys
Your Voice AI System

Agix Technologies engineers build AI voice solutions around your workflows rather than forcing operations into a generic voice platform. Each system is trained on your scripts, connected to your CRM and calendar, and deployed on your infrastructure.

Brand-Aligned Voice & Persona
Your agent uses your brand voice, tone, and call scripts rather than generic defaults. Voice personas can be cloned or synthesized from approved recordings.
Deep CRM Integration
Reads caller history from Salesforce or HubSpot before answering and writes call summaries, notes, intent, and next steps back after every interaction.
Compliant & Secure
SOC 2 ready, HIPAA-aware, and TCPA-compliant for outbound calling. Call recordings are stored securely in your own cloud infrastructure.
Exclusive Ownership Rights
Complete source code, call data, and infrastructure are delivered to your cloud. No per-minute SaaS fees and no vendor lock-in.
The Real Difference

Legacy IVR → Call Center → AI Voice Agent

Legacy IVR / Call Center
✦ AI Voice Agent (Agix Technologies)
Language
Press 1 for billing, press 2 for support…
Free-form natural speech, any phrasing
Availability
Business hours only; hold times 10–20 min
24/7, answers in <1 second, zero hold
CRM Updates
Manual entry after the call, if it happens
Auto-logged with summary and intent tags
Scalability
Hire more agents; costs scale linearly
Unlimited concurrent calls, same cost
Languages
1–2, requires bilingual staff
40+ languages, auto-detected on first sentence
Cost Per Call
$8–$15 (human agent loaded cost)
$0.08–$0.40 (AI agent)
Use Cases

Every Call, Automated

From first ring to CRM update, Agix Technologies enterprise AI voice agents handle the full call stack across inbound and outbound interactions.

Handle Every Inbound Call, Instantly

Your AI phone agent answers every call in under a second. It understands the caller's issue, looks up their account in your CRM, and resolves common requests without transferring, including order status, FAQs, billing, refunds, and more.

Zero hold time, answers every call instantly
Resolves up to 70% of tier-1 issues without escalation
Warm handoff with full call context to human agents
Auto-logs call summary and resolution in your CRM
−68%
Cost per call
24/7
Coverage
Sample Call Flow
1
Caller speaks freely
"Hi, I need to check on my order from last Tuesday"
2
Agent looks up account
Pulls order #4821, sees it shipped yesterday
3
Resolves in real time
Gives tracking number, estimated delivery, offers SMS alert
4
Logs and closes
CRM updated. Call classified: "Order inquiry → Resolved"
How It Works

From Kickoff to Live Calls in 8 Weeks

Agix Technologies follows a proven delivery framework with defined discovery, integration, testing, and production stages.

1
Discovery & Script Mapping
We audit your current call flows, define goals, and map every scenario your agent needs to handle. Weeks 1–2.
2
Voice Build & Integration
Build the agent and connect your CRM, calendar, and telephony. Voice persona and tone are refined during implementation. Weeks 3–5.
3
Testing & Red-Teaming
Run hundreds of simulated AI phone calls, stress-test edge cases, and benchmark CSAT against human agents. Weeks 6–7.
4
Production Launch
Go live with real AI phone calls, live monitoring, performance dashboards, and a 90-day support window. Week 8.
Technology Stack

Engineered with Leading Voice & AI Infrastructure

OpenAI GPT-4oElevenLabs TTSDeepgram STTTwilio VoiceVapi.aiRetell AISalesforce / HubSpotGoogle Calendar APIAWS / GCP / AzureAnthropic ClaudePinecone Vector DBZendesk / Freshdesk
Client Results

Voice AI Success Stories

All case studies
Polyai case study thumbnailEnterprise SaaS
Conversational
POPolyAI

Agix Technologies partnered with PolyAI to build a five-layer voice automation platform that handles enterprise call volume at scale,…

The Challenge

Enterprise contact centers were spending millions on automation that made the customer experience worse. The problem…

The Outcome

Measured across PolyAI's enterprise deployments, spanning hospitality, financial services, retail, and healthcare, in…

Resolution Rate

89%

Cost Per Call

−74%
Read Full Case Study
Kite Therapy case study thumbnailPaediatric Allied Health
ConversationalDecision
KCKites Children's Therapy

Agix Technologies built a 9-step AI intake and coordination pipeline for Kites Children's Therapy, automating referral capture, smart…

The Challenge

NDIS demand for paediatric services doubled in three years. Kites was adding therapists faster than they could build…

The Outcome

Measured against pre-deployment baselines across Kites' intake and coordination operations.

Faster Intake Process

3×

Reduction in Admin Workload

68%
Read Full Case Study
Hilton Hotels case study thumbnailHospitality
Conversational
HHHilton Hotels & Resorts

Agix Technologies partnered with Hilton Hotels & Resorts to deploy an end-to-end AI hospitality platform, spanning AI concierge, dynamic…

The Challenge

Hilton had accumulated decades of rich guest data, preferences, stay patterns, feedback, loyalty interactions, but that…

The Outcome

Measured across Hilton properties with the full AI hospitality platform deployed, spanning concierge, pricing,…

Guest Satisfaction Score

+23%

Revenue Uplift

18%
Read Full Case Study
Common Questions

Frequently Asked Questions About AI Voice Agents

What is an AI voice agent and how is it different from an IVR?+

A traditional IVR forces callers into rigid “press 1 for X” menus. An AI voice agent understands natural speech, maintains context across the call, accesses live systems, and takes actions such as booking appointments or updating a CRM. It can handle unexpected questions and resolve calls end-to-end rather than simply routing them.

Will callers know they're talking to an AI?+

Modern AI voice systems use neural text-to-speech to produce natural conversations. Agix Technologies recommends appropriate disclosure practices and designs agents to be transparent, helpful, and professional while maintaining natural conversational flow.

Which phone systems and CRMs do AI voice agents integrate with?+

Agix Technologies' voice agents work with SIP-compatible phone systems and VoIP providers including Twilio, RingCentral, Vonage, and 8x8. CRM integrations include Salesforce, HubSpot, Zoho, Pipedrive, and systems with REST APIs. Calendar integrations include Google Calendar, Microsoft Outlook, Calendly, and supported practice management systems.

How much does an AI voice agent cost to build?+

Agix Technologies voice agent projects range from $12,000–$18,000 for single-use-case agents such as inbound support or appointment booking to $35,000–$65,000 for enterprise multi-scenario platforms with complex integrations, outbound campaigns, and multilingual support. Typical ROI timelines range from 4–9 months depending on call volume and workflow complexity.

How do AI voice agents handle inbound and outbound calls?+

For inbound AI phone calls, the agent can identify the caller's intent, retrieve relevant information, answer questions, execute approved actions, and escalate when necessary. For outbound calls, it can follow campaign rules, qualify prospects, schedule appointments, conduct follow-ups, and update the CRM after each interaction.

Is the voice agent HIPAA and TCPA compliant?+

For healthcare deployments, Agix Technologies builds HIPAA-aware infrastructure with encrypted call recordings, auditable PHI handling, and BAAs where required. Outbound campaigns can include DNC list scrubbing, calling-hour enforcement, and consent management to support TCPA requirements.

How long does deployment take?+

Single-use-case AI voice agents such as appointment booking or inbound support typically go live in 6–8 weeks. Multi-scenario deployments with multiple integrations can take 10–14 weeks. Agix Technologies follows a phased discovery, build, testing, and production process.

Free Demo

Ready to Hear Your AI Voice Agent?

Book a 30-minute call and we'll walk you through a live voice AI demo; then map out exactly how it would work for your business, with real timelines and costs.

Live voice demo tailored to your industry and call types
CRM and telephony integration plan for your specific stack
Fixed-scope quote with ROI projection, no surprises
Response within 1 business day
S
Santosh Singh
Founder & CEO, Agix Technologies
Book a Free Voice AI Demo
30 minutes. Hear your agent live. No commitment.

No commitment · Response within 24 hours