Transforming 7,000+ properties worldwide with AI that remembers every guest preference, predicts needs before they arise, and optimizes pricing in real-time.
7,000+
Properties
173M
Guests/Year
+4.7%
RevPAR
Revenue Impact
RevPAR Increase
YoY
+$12.40
Upsell Revenue
Annual
+$8.2M
Guest Satisfaction
vs baseline
92/100
Repeat Booking
Diamond members
67%
With 7,000+ properties worldwide, Hilton's revenue managers couldn't keep up with real-time demand fluctuations. Rates were set days in advance using static rules, missing surge opportunities during events and failing to capture price-sensitive travelers during slow periods. Every empty room represented permanent revenue loss, and the competition was already using dynamic pricing.
72 hrs
Avg rate adjustment lag
$4.2M
Missed revenue monthly
18%
Rooms unsold at optimal price
See how AI remembers and anticipates every guest's unique preferences
Diamond Business Traveler
Satisfaction
Known Preferences
AI Predicted Needs
Anniversary Couple
Satisfaction
Family Vacation
Satisfaction
AI-driven personalized offers that guests actually want
Avg. Upsell Value
+$127
Conversion Rate
34%
AI Action
Personalized treatment recommendations based on stay patterns
Example Personalized Offer
"Welcome back, Mrs. Johnson! We noticed you enjoyed our couples massage last visit. For your anniversary stay, we've reserved your preferred therapist Sarah at 3pm. Would you like to confirm?"
RevPAR Increase
+$12.40
Upsell Revenue
+$8.2M
Guest Satisfaction
92/100
Repeat Booking
67%
"We're not just pricing rooms—we're pricing experiences. The AI understands that a Diamond member booking for their anniversary is a different value proposition than a corporate traveler on per diem. That nuance drives incremental revenue we never captured before."
Michael Torres
Director of Revenue Management Strategy, Hilton
We help hotels build AI systems that maximize revenue while delighting guests.
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