Enterprise Conversational AI

Conversational AI That Works Across Support, Sales & Operations

One Intelligent Chat Layer. Multiple Business Outcomes.

AGIX builds enterprise-grade Conversational AI systems that handle customer conversations, assist sales, support internal teams, and interact with knowledge and systems — through a single, intelligent chat interface.

This is not a rule-based chatbot. This is production-ready conversational intelligence, built to operate at real business scale.

Request a Conversational AI Demo

See how AI handles real conversations in your industry.

Designed for customer support, sales engagement, internal assistance & multimodal interaction.

Why Conversational AI Is a Business Priority

Human teams are still acting as the interface between users and systems. That human mediation does not scale.

Support Backlogs

Conversation volume grows faster than headcount

Slow Response Times

Users wait while agents handle repetitive queries

Skilled Teams on Repetitive Tasks

Expert time wasted on FAQ-level questions

Inconsistent Answers

Different agents give different responses

Knowledge Trapped in People

Information not accessible through systems

Adding more agents only increases cost — it does not fix the underlying problem.

This is why businesses search for advanced conversational AI solutions, not basic chat widgets.

What Conversational AI Means at AGIX

Conversational AI is designed as an interaction layer between:

Users
Customers, prospects, employees
Knowledge
Documents, SOPs, FAQs, policies
Systems
CRM, ticketing, internal tools, workflows

It allows users to:

  • Ask questions in natural language
  • Receive accurate, contextual answers
  • Retrieve knowledge instantly
  • Trigger actions without navigating systems

Conversation becomes the primary interface — not a support channel.

Traditional Chatbots vs AGIX Conversational AI

Traditional Chatbots
AGIX Conversational AI
Scripted flows
Intent-driven conversations
FAQ-only
Knowledge + action
Break on variation
Handles ambiguity
Isolated tool
Integrated across systems
Static responses
Continuously improving
Single channel
Multi-channel deployment

This distinction is critical for buyers evaluating enterprise conversational AI platforms.

Core Business Areas Conversational AI Transforms

Each capability is a deployable system with clear use cases, timelines, and pricing.

Customer Support Chatbots

Resolve Tickets Instantly. Escalate Only What Matters.

Customer Support Chatbots are AI-powered conversational systems that handle customer inquiries, resolve repetitive issues, retrieve knowledge, and escalate complex cases — across web, app, and internal channels.

Problems Solved

  • -High support ticket volume
  • -Repetitive Tier-1 questions
  • -Slow response times
  • -Inconsistent answers across agents
  • -Rising support costs

Use Cases

  • Order status & tracking
  • Account & billing queries
  • Product usage questions
  • Policy & FAQ resolution
  • Ticket creation & escalation

How It Works

  • Intent detection using LLMs
  • Retrieval from verified knowledge sources (RAG)
  • Context memory across sessions
  • Seamless handoff to human agents
  • CRM & ticketing system updates
Timeline
4–7 weeks
Pricing
$8,000 – $15,000

Industries Using Conversational AI

Healthcare
Finance & FinTech
Retail & E-commerce
Enterprise
Professional Services
Manufacturing
Logistics
Real Estate
Our Approach

The AGIX Conversational Intelligence Engine

A 7-Layer Framework for Reliable, Scalable Conversational AI

Layer 1

Use-Case & Conversation Discovery

Where Most Chatbot Projects Fail — We Start Here

What We Analyze

  • Who will talk to the chatbot
  • Why they initiate conversations
  • What outcomes matter
  • What should be automated vs escalated
  • Risk & compliance boundaries

What We Design

  • Conversation goals per use case
  • Success metrics
  • Escalation logic
  • Automation boundaries

Outputs

  • Conversational Use-Case Map
  • Intent Taxonomy
  • Conversation Success Criteria

Conversational AI Architecture

AGIX conversational systems include these core components for accuracy, scalability, and control.

Conversation Orchestration Layer

Manages conversation flow and state

LLM Reasoning Engine

Intelligent response generation

Knowledge Retrieval (RAG)

Accurate, grounded answers

Context & Memory Management

Continuous conversation awareness

System Integration Layer

Connected to your tools

Monitoring & Analytics

Performance insights

Conversational AI Pricing

Pricing based on knowledge depth, integration complexity, security requirements, and business impact.

Starter Chatbot

Single Use Case

$7,000 – $15,000

Best for:

  • FAQ resolution
  • Basic support
  • Lead capture
Most Popular
Business Chatbot

Multiple Use Cases

$15,000 – $30,000

Best for:

  • Support + sales
  • CRM integration
  • Knowledge-driven responses
Enterprise AI Assistant

Full-Scale Deployment

$30,000 – $50,000+

Best for:

  • Multi-department
  • Internal + external
  • Multimodal capability
  • Advanced governance

AGIX does not price chatbots per flow or per hour. Pricing ensures reliable systems, predictable costs, and long-term ROI.

Conversational AI Cost & ROI Calculator

Estimate development cost, monthly running cost & business impact

Estimated Development Cost

$5,400 – $7,500

Estimated Timeline

46 weeks
Estimates vary based on specific requirements

Want an exact cost & ROI for your use case?

Get a Custom Conversational AI Cost Breakdown

Frequently Asked Questions

Ready to Deploy Conversational AI That Actually Works?

If your business handles high conversation volume, repetitive support questions, sales inquiries, or internal knowledge requests — AGIX can help you deploy conversational AI without guesswork.

High conversation volume
Repetitive support questions
Sales inquiries
Internal knowledge requests
Request a Conversational AI Demo